What would I be doing?Position SummaryLocated just east of downtown Kansas City, Ameristar Casino Hotel Kansas City is a Midwestern entertainment hub that offers something for everyone. Ameristar Kansas City has one of the largest casino floors in Missouri, amazing dining venues, a newly renovated luxury hotel and more. Ameristar also offers convenient parking in a five-level, 2,660 space parking structure with an enclosed, climate-controlled walkway to the casino and entertainment center. Ameristar Kansas City is seeking a Security Shift Supervisor. The successful candidate will supervise the security operations and staff on an assigned shift. We are looking for someone with a high level of confidentiality and professionalism to assist the Shift Manager in ensuring the safety and security of our casino guests, team members and our company assets. Veterans are encouraged to apply.ResponsibilitiesDuties and Responsibilities
Provide excellent guest service
Follow department and property policies and procedures
Coach, lead, mentor, and develop team members for performance
Assist the Shift Manager in the supervision of all security officers on the designated shift
Conduct daily inspections of the officers and brief the officers as necessary
Assist in the scheduling of all staff to meet the needs of the casino on a daily basis and include scheduling for all events and holidays
Assist the Shift Manager during verification of all reports to ensure completeness and accuracy. Assist in training all officers in report writing skills
Train all officers on policies and procedures as directed by internal controls
Document all training activities and schedule officers for more training as needed
Conduct security training on a bi-weekly basis on internal control procedures
Acquire knowledge and ensure compliance of Codes of State Regulation, Minimum Internal Control Standards, Ameristar Internal Controls, Federal and State laws and Company and Property policies and procedures
Prepare detailed reports on any security related incidents occurring on company property
What are we looking for?Required Knowledge and Skills
Must be able to exercise good judgment in making independent decisions in security and team member/ guest related issues.
Required Behaviors
Ability to sustain a high level of confidentiality and professionalism.
Ability to take a proactive and strategic approach to dealing with team member/ guest relations issues.
Must be eligible to work in the United States.
Must be at least 21 years of age at time of application.
Physically capable of performing the functions of the position.
Acceptable to licensure by the Missouri Gaming Commission.
Excellent verbal and written communication skills required.
Ability to communicate, understand and write English.
Data entry/computer skills/ ability to type 20 words per minute is required
Excellent attention to detail
Able to react quickly and accurately under demanding high stress conditions
Be willing to work under changing schedules to adjust for fluctuating business demands
Work any shift to include evenings, holidays and weekends in a 24/7 casino environment
This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
Required Education and Work Experience
High school diploma or equivalent.
Prior security experience, preferred but not required
What would it be like to work at this property?At Ameristar Casino Hotel Kansas City , when we say "More Fun", we mean it literally. In addition to our large casino floor, we proudly feature a wide variety of restaurants, an arcade and an award-winning hotel. Ameristar is one of the biggest and most impressive casinos in the country.Ameristar Casino Kansas City is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.Ameristar Kansas City3200 North Ameristar DriveKansas City, MO 64161What would it be like to be a Boyd Gaming Team Member?Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.Corporate MissionWe, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.Company VisionBoyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.Requisition ID 2024-49633Property AMERISTAR CASINO KANSAS CITYCategory Security/SurveillancePosition Type Full-Time