Greeting and seating guests: Welcoming customers and providing menus, answering questions, and ensuring they feel welcomed.
Taking orders: Accurately taking food and beverage orders, ensuring clarity and attention to detail.
Serving food and beverages: Delivering orders promptly and efficiently, ensuring accuracy and presentation standards.
Ensuring guest satisfaction: Checking on tables, addressing complaints, and providing solutions to ensure customer satisfaction.
Processing payments: Presenting bills, handling cash, credit cards, or mobile payments, and providing correct change or receipts.
Overall, a waitress plays a crucial role in providing excellent customer service and contributing to the dining experience.