Virtual Call Center Representative (Work From Home)
Company: Étienne
Location: Remote
Job Type: Full-Time/Part-Time (Create your schedule)
About Us:
Join Étienne, a leader in customer service solutions, where we prioritize exceptional service and innovative solutions. We are seeking dedicated and enthusiastic Virtual Call Center Representatives to join our dynamic remote team.
Responsibilities:
- Handle inbound and outbound calls with professionalism and empathy.
- Assist customers with inquiries, provide accurate information, and resolve issues efficiently.
- Maintain detailed and accurate records of customer interactions and transactions.
- Meet and exceed performance targets and customer satisfaction metrics.
- Stay updated on company products, services, and policies to provide informed assistance.
- Collaborate with team members and participate in ongoing training and development sessions.
Requirements:
- High school diploma or equivalent; some college preferred.
- Previous experience in customer service or call center roles is a plus.
- Excellent communication skills, both verbal and written.
- Proficient with computers and familiar with CRM software.
- Ability to multitask and work in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Reliable high-speed internet connection and a quiet, dedicated workspace.
Benefits:
- Competitive hourly rate with performance-based bonuses.
- Flexible scheduling options.
- Comprehensive training and ongoing support.
How to Apply:
If you are passionate about providing excellent customer service and thrive in a remote work environment, we would love to hear from you! Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for this role.
Apply Now ! Job Application - Étienne
Étienne is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Contact Information:
contact@etienne-info.net
702. 534. 5456
ÉTIENNE
Join us at Étienne and be part of a team that values innovation, dedication, and growth!