Food Runner - Cliff House at Wynn Las Vegas

The Food Runner – Cliff House is responsible for ensuring the precise, timely, and professional delivery of food to guests within Wynn Golf Club’s premier dining destination. Cliff House combines elevated dining with the distinctive atmosphere of a luxury golf environment, serving resort guests, golfers, members, tournament participants, and VIP patrons.This role serves as a critical link between the culinary and front-of-house teams, ensuring each dish is delivered with accuracy, proper presentation, and impeccable timing. The Food Runner plays an essential role in creating a seamless dining experience by maintaining exceptional attention to detail, strong menu knowledge, and a commitment to Wynn’s Forbes Five-Star service standards. Key Responsibilities  Food Delivery & Service ExecutionDeliver food from the kitchen to guests promptly while maintaining proper temperature, presentation, and timingEnsure all plates meet established quality and presentation standards before leaving the kitchenUtilize proper carrying techniques and service procedures consistent with fine dining standardsCoordinate closely with culinary leaders, expeditors, and service staff to ensure accurate and timely order executionSupport service for daily dining operations, golf events, tournaments, and special functions  Quality Control & Menu KnowledgeVerify all dishes for accuracy, completeness, modifications, and presentation before deliveryMaintain thorough knowledge of menu items, ingredients, preparation methods, and daily specialsProvide concise and accurate descriptions of dishes during delivery when appropriateEnsure allergy requests, dietary restrictions, and special accommodations are executed correctlyDevelop familiarity with seasonal menus, specialty offerings, and golf event dining packages  Guest Interaction & Service SupportPresent food to guests with professionalism, confidence, and attention to detailDeliver dishes using proper serving etiquette and announce menu items accuratelyAssist servers in maintaining guest satisfaction and responding to guest requests  Coordination & Team CollaborationServe as a liaison between culinary and front-of-house teams to ensure smooth communication and service executionRelay guest requests, service needs, and feedback to appropriate team members in real timeCollaborate closely with servers, bussers, hosts, bartenders, and kitchen staff to maintain dining room flowAdapt quickly to changing business levels, large parties, tournaments, and special events   Service Precision & TimingMonitor table status with service staff to deliver items at the appropriate timeSupport execution of multi-course meals with consistency and attention to detailEnsure dishes are delivered efficiently without compromising presentation standards  Operational ResponsibilitiesMaintain cleanliness and organization of expeditor stations, service stations, and guest-facing service areasPolish and organize plates, utensils, serving equipment, and related materials to Wynn standardsComplete opening, side work, and closing responsibilities accurately and efficientlyEnsure service tools and equipment remain stocked, organized, and operational throughout the shiftAssist with event preparation and dining room readiness for golf outings, tournaments, and private functions  Compliance & Brand StandardsAdhere to all Wynn grooming, appearance, and uniform standardsFollow all health, safety, sanitation, and food handling regulationsUphold Forbes Five-Star service expectations through professionalism and attention to detailExecute all responsibilities in accordance with Wynn policies and departmental proceduresAct as an ambassador of Wynn Las Vegas, Cliff House, and Wynn Golf Club by demonstrating a commitment to luxury hospitality and exceptional guest service