The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations - from the CEO to CFO, Risk Manager to Business Unit leader-and that we deliver on our issues and help create value for our clients.Human Capital As-A-Service Today's disruptive environment calls for a different mindset and a new approach to drive organizational performance and enhance human capital development now and in the future. Deloitte Human Capital as a Service brings that insight, through broad and deep capabilities to help our clients optimize people, process, and technology to thrive in an unpredictable world.We are looking for a seasoned workforce experience leader to join our team and help us continue to set the standard for leading practices in workforce experience management (WXM). As a Workforce Experience Management Senior Manager,you willengage with clients to advance their workforce experience management capabilities across strategy, people, process, data and technology and to help them to deliver business-driven, actionable people insights across the employee lifecycle (e.g., DEI, attrition, talent acquisition, compensation, performance management, etc.). The right candidate will develop relationships throughout HCaaS, and across our Human Capital Offering Portfolio.Recruiting for this position will end on 4/10/2024.Work you'll do The WXM team is at the forefront of guiding and designing workforce experience strategies and practices for our clients. You'll work with an experienced team to help organizations understand employee sentiment with confidence and embrace decision-making with clear, data-driven insights to improve the employee experience, optimize processes, and drive business outcomes. In this role, you will:
Make and take market in the WXM space by identifying and researching opportunities in new and existing markets.
Develop a growth strategy focused both on financial gain and customer satisfaction.
Develop and manage internal and external strategic partnerships.
Prepare and deliver pitches/presentations of WXM services and capabilities to prospective clients and internal leaders and practitioners.
Establish and manage successful, productive, collaborative alliance partnerships with Qualtrics, Medallia and other vendors, as appropriate.
Lead client pursuits and drive the end-to-end sales process, including proposals, pricing, staffing, and contracting.
Develop and present proposals customized for client's specific business needs.
Provide thought leadership and a strategic lens to continuously evolve our point of view, frameworks, strategies, and practices.
Support the design and delivery of WXM solutions using AI and best-of-breed technologies.
Oversee a portfolio of WXM projects and determine project scope, stakeholder management strategies, project milestones, and required resources to deliver projects effectively and on time.
Serve as an internal WXM ambassador across Human Capital and other relevant business
Required Qualifications:
Bachelor's degree
8+ years of experience leading sales and delivery of WXM solutions to large complex clients from strategy to implementation to operate
8+ years of experience managing alliance partner relationships with Qualtrics and/or Medallia
8+ years of experience implementing and operating Qualtrics and Medallia platforms
5+ years working in statistics and data, preferably with workforce and employee data
Strong communication and interpersonal skills for building meaningful relationships with clients and alliance partners
Ability to travel 0-25%, on average, based on the work you do and the clients and industries/sectors you serve.
Limited immigration sponsorship may be available
Preferred Qualifications:
8+ years of experience in Data science
8+ years of experience in managing technology assets
Strong knowledge of the workforce experience vendor and technology ecosystem
Sharp negotiation and networking skills
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
Experience with non-survey, passive listening approaches
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.htmlPossible Locations: Costa Mesa, Denver, Fresno, Jersey City, Las Vegas, Los Angeles, Morristown, New York, Pleasanton, Princeton, Rochester, Sacramento, San Diego, San Francisco, San Jose, SeattleThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $175,725 to $292,875.You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.For more information about Human Capital, visit our landing page at: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-human-capital-consulting-jobs.html#HC24 #HCaaS24 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.