What You'll DoThe Solution Engineer (SE) leverages data architecture, data warehouse, and analytics and associated domain knowledge to promote sales of Teradata solutions. The SE has broad knowledge of digital transformation, cloud modernization, and experience with Teradata products and technologies. The SE articulates analytical ecosystem architectures and trends, and provides technical consulting, as a trusted advisor, to support sales activities. The SE establishes and enhances customer relationships ranging from DBA to CIO, and provides technical expertise on engagements and identifies new target opportunities within our accounts.Overall Job Purpose:
Drive sales of Teradata software and services
Serves as trusted technical advisor to client and facilitator of additional Teradata SMEs and functions
Increase use of Teradata software through positioning of new features, adding new applications and taking out competitive solutions
Demonstrates technical expertise and credibility with customers, from technical admin to CIO
Understand and advise customers on data ecosystem architectures
Work with overall account team to identify and qualify sales opportunities
Assist or operate the internal ordering process, from solution sizing to deployment
Key Solution Engineer Responsibilities
Advocate Teradata products and solutions to existing customers and prospects.
Act as the “face” of Teradata to customers & prospects – able to articulate the value of Teradata software and services quickly and easily.
Continuously drive and promote the value of Teradata solutions for customer business challenges – create value, articulate value, maintain value.
Understand customer data and analytics challenges and help translate to business requirements in positioning Teradata software and services.
Stay current with continuous education of Teradata’s latest software, platforms and cloud solutions.
Craft creative solutions that leverage informed assumptions even when only partial information is known.
Document client’s current analytical ecosystem, application architecture and data flow to/from Teradata and non-Teradata solutions.
Understand and communicate customer-specific value of Teradata solutions and how they integrate with the customer’s analytical ecosystem as part of a future-state roadmap.
Understand business value customers gain by use of analytics. Understand and align our software and service offerings to solve business problems.
Manages relationships with client stakeholders as the key advisor on analytic architecture and by partnering with the customer’s architecture experts (ecosystem & domain architects).
Creates client interest in Teradata solutions, advancing the sales process
Syncs daily with account team lead to discuss account strategy and future sales opportunities
Comprehension of rapidly evolving open source and competitive technologies and how they compare/contrast or complement Teradata offerings.
Facilitate and/or lead demonstration of Teradata Cloud and Analytics capabilities.
Occasionally, take advisory and leadership role in strategic Consulting engagements in partnership with Consulting
Who You'll Work WithThis role is the technical sales leader for Teradata Account Team, partners with Account Executive and extended account team on account planning and strategy, and partners with Consulting, Customer Services, Global Sales Support, Pricing, Finance, and sales to formulate offers and proposals.What Makes You a Qualified Candidate
A bachelor’s degree (graduate degree a plus) as well as 5 years’ experience in managing complex relationships with one or more of the following skills:
A strong understanding of and practical experience in alliance management specifically within high-tech at both a strategic, tactical, and operational level.
Strategy, business planning formulation and execution experience, with measurable results.
Experience managing complex relationships across multiple levels and disciplines within a highly matrixed organizational model.
Why We Think You’ll Love TeradataWe prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.Why We Think You’ll Love TeradataWe prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.Our CompanyAt Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.