Senior Enterprise Customer Success Manager

Play a pivotal role in owning relationships with Wix’s largest strategic accounts. You'll be instrumental in ensuring partnership success by understanding the technical and business environments of our customers and driving growth to achieve significant business outcomes. In your day-to-day, you will: Own relationships with Wix’s largest strategic accounts, collaborating across internal teams to ensure partnership successUnderstand the technical and business environments of our customers to drive growth and achieve business outcomesMaster platform capabilities, integrations, and data structures to deliver tailored solutions aligned with customer goalsConduct QBRs, ABRs, and business reviews to assess progress, identify opportunities, and demonstrate Wix’s impactPartner with product teams to create customized onboarding workshops and trainingIdentify growth opportunities, manage renewals, and respond to complex customer inquiries with effective solutions