Automotive Dealership Service Manager
Required: Automotive Service Manager Experience
Relocation Assistance Available Excellent Income & Benefits!
A successful import dealership in the seacoast region of New Hampshire is seeking an EXPERIENCED AUTOMOTIVE SERVICE MANAGER to manage the activities of our high-volume service department, meet performance targets, and ensure exceptional customer service is practiced.Required: Automotive dealership service manager experience. Prefer proficiency with Xtime service software. Ideal applicants will also have excellent managerial and leadership skills in a high-volume setting, experience in achieving profitability, and high levels of customer and employee satisfaction and retention. Apply now for this great opportunity!
We offer excellent benefits:
A generous income and benefits package will be discussed during the interview!
A positive and professional team environment
Responsibilities - Auto Dealership Service Manager:
Manage an efficient and profitable high-volume auto dealership Service Department
Responsible for the service department's production.
Manages, hires, and supports technicians, service advisors, and support personnel.
Solves problems and meets predetermined service and sales objectives
Supervises service department personnel in accordance with policies and procedures
Ensures processes are in place in order to evaluate staff, workflow, and customer service
Creates work schedules and maintains proper accounting of service technicians' productivity
Oversees employee training and development
Ensures a safe working environment and proper maintenance and repair of all equipment.
Sets department goals and objectives
Oversees and analyzes department performance and identifies areas that need improvement.
Develops action plans to improve performance.
Ensures consistent follow-ups to increase customer loyalty and CSI
Ensures maintenance and repairs are performed correctly by conducting spot checks on jobs
Manages the department in accordance with company and manufacturer requirements
Requirements:
Required: Automotive dealership Service Manager experience
A strong work ethic with excellent team building, leadership and managerial skills
Proficient with Xtime service software is preferred
Excellent customer service and communication skills
A positive attitude and professional appearance
Valid driver's license and insurance