Training Assistant

The Training Assistant supports the professional growth and development of staff across the agency by coordinating, scheduling, and monitoring all training initiatives. This role ensures compliance with regulatory requirements, enhances staff competency, and contributes to the agency’s mission of providing high-quality mental health services. The Training Assistant serves as a central point of contact for training logistics, tracking, and communication.  Responsibilities:Manage the full Academy training cycle, including coordinating and scheduling internal and external trainings, workshops, and continuing education opportunities for staff at all levels. Design, develop, and implement engaging virtual training programs using instructional design principles to ensure content is interactive, accessible, and aligned with organizational goals. Prepare and distribute training announcements, reminders, and instructions in a clear and timely manner. Support trainers and facilitators by assisting with training materials, presentations, and attendance documentation. Create and design training presentations and marketing materials, including flyers, for Academy programs. Moderate NYPCC Academy trainings, meetings, and support groups. Track and record training and meeting attendance for payroll processing and update employee training records in the HRIS. Create trainings and manage registration within the Learning Management System (LMS), while maintaining accurate records in LMS, SharePoint, and ADP. Monitor, track, and report on mandatory compliance training, following up with management to ensure timely completion. Support new employee onboarding by delivering engaging, thorough, and informative training experiences including the coordination of onboarding, New Hire Orientation and Work Ethics when needed. Provide administrative support to the Training Specialist team as needed. Collect and analyze feedback to assess training effectiveness and recommend improvements. Promote a positive, growth-oriented workplace culture by encouraging continuous learning, recognizing staff achievements, and supporting employee recognition initiatives. Provide weekly updates on project and task status. Generate reports for leadership, HR, and auditors as required. Ensure compliance with state and federal labor laws, rules, and regulations. Collaborate with the Training Department to provide administrative support and assist with ad-hoc HR projects. Perform other duties as assigned by Supervisor.