Job Details

ID #45777074
State New Jersey
City Berkeleyheights
Full-time
Salary USD TBD TBD
Source Fiserv
Showed 2022-09-17
Date 2022-09-17
Deadline 2022-11-15
Category Et cetera
Create resume

Implementation Project Specialist

New Jersey, Berkeleyheights, 07922 Berkeleyheights USA

Vacancy expired!

Essential Job Responsibilities:Act as primary project contact for clients and internal groups.

Takes projects from original concept through final implementation working with internal resources and external customers.

Provide continuous project feedback and status updates to key stakeholders.

Develop project plans and related task lists as necessary, update plans accordingly.

Work with client to determine parameter settings and key parameters into proprietary databases.

Manage multiple implementation tasks with other internal groups to ensure project completion in accordance with client requirements.

Develop and maintain professional client relationships and manage expectations with respect to live dates and other key timelines.

Maintain accurate and complete documentation and procedures identified throughout the project relating to new product/feature functionality.

Provide occasional after hour support of client implementations.

Work with project managers and project teams to ensure internal project audit points are managed and tracked.

Develop and maintain consistent standards for project status reporting for internal and external purpose.

Ensures adherence to quality standards and reviews project deliverables.

Preferred Qualifications:Understanding of Digital Channels, online/mobile banking, and Electronic Payment products

Required Qualifications:Bachelor’s degree preferred or equivalent work experience required

Three years’ work experience in an implementation’s capacity or environment.

Good project management knowledge including the ability to effectively manage and prioritize projects, issues, and tasks.

Previous financial services industry, implementations, or installations experience highly desired.

Previous client services/relationships experience and project management experience.

Proficient computer skills including MS-Office Suite (Excel, Outlook, Word, OneNote, and SharePoint).

Strong organization skills and attention to detail.

Strong customer services skills with the ability to maintain professionalism under pressure.

Strong verbal and written communication skills with the ability to communicate across all levels of clients and internal staff.

Strong sense of accountability and follow through, effective problem-solving skills as well as a commitment to positive solutions and the client experience.

Team player with the ability to work independently.

Ability to provide after-hours support for client implementations.

Vacancy expired!

Subscribe Report job