Overview“Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.”Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much moreThe Intake Coordinator obtains vital statistics included in starting the entry process and organizing the initial database for the ICD patient chart.Responsibilities
Schedules patient appointments in Cadence (patient scheduling module in EPIC).
Answers phone calls from patients, physician's offices and other agencies and returns calls to same.
Makes phone calls to patients' families at request of physician/clinician to obtain additional information, provide feedback and/or change appointment date/time as needed.
Pulls charts for upcoming appointments and creates new charts for new patients as needed.
Obtains and enters all needed information for insurance or triage.
Educates and assists families with their individual insurance policies and procedures.
Files and faxes documents.
Adheres to the standards identified in the Medical Center's Organizational Competencies.
Qualifications
High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
Excellent phone skills.
Excellent customer service skills.
Excellent organizational skills.
Knowledge in Microsoft Office (Word, Excel, Outlook).
Education, Knowledge, Skills and Abilities Preferred:
Bilingual (English/Spanish).
Licenses and Certifications Required:
Cadence certification required; new hires without Cadence certification must be eligible to attend internal training and obtain certification within 90 days of hire date.
Department Inst. For Child Dev.Site Hackensack University Med CntrJob Location US-NJ-HackensackPosition Type Full Time with BenefitsStandard Hours Per Week 40Shift DayShift Hours DayWeekend Work No Weekends RequiredOn Call Work No On-Call RequiredHoliday Work No Holidays Required