Vacancy expired!
- Minimum 3 years of experience as a Salesforce.com Administrator
- Salesforce.com Admin certification highly desirable
- Excellent project management skills
- Serve as Salesforce.com Administrator for the Salesforce Service and Sales Cloud
- Act as liaison between our users and technical team, providing excellent production support as a point person for any questions related to Salesforce.com
- Work independently with members of the user community to define and document design requirements and provide development requirements to our technical team
- Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes
- Handle basic administrative functions such as custom report and dashboard building, setup of new users and user account maintenance, sharing rules, permission sets and other routine tasks
- Ability to build and maintain custom objects/fields, validation rules, layouts, profiles, chatter groups and email templates to optimize business processes is a plus
- Create and manage break/fix and enhancements tickets related to Salesforce.com
- Responsible for user acceptance testing of break/fix and enhancement tickets, ensuring implementation work meets user requirements and doesn't degrade other business processes on the platform
- Proactively seek out and identify system changes
- Stay abreast of emerging technologies and how they can be applied to our company
- Create and facilitate ongoing training programs for the sales and service organizations, training new employees on Salesforce.com as part of onboarding
- Minimum 3 years of experience as a Salesforce.com Administrator
- Salesforce.com Admin certification highly desirable
- Excellent project management skills
- Strong communication skills
- Positive work ethic
- Strong team player
- Demonstrated ability to meet deadlines and handle and prioritize simultaneous requests
- Creative and analytical thinker with strong problem-solving skills
- Flexibility to work occasional weekends (when launching upgrades and rollouts)
- Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding and distinguish user requests for the underlying true business need
- Medical, Dental & Vision Benefits
- 401K Retirement Saving Plan
- Life & Disability Insurance
- Direct Deposit & weekly epayroll
- Employee Discount Program's
- Referral Bonus Program's
Vacancy expired!