Vacancy expired!
Property Manager Needed
SUMMARY: Manages multiple smaller multi-family properties by performing the following duties personally or through subordinates and supervisors. Our organizations' Property Managers optimize the return on investment for the owner while providing a quality living environment for residents and promoting a positive working relationship with team members. Supervisory position with humility, integrity, responsibility, and accountability for self and team members. Implements and monitors operations, profitability, quality service, marketing and resident relations of the property/properties, while maintaining the company investment. Utilizes management skills to train, motivate & empower our team members to reach their goals and those of our properties.
ESSENTIAL DUTIES AND RESPONSIBILITIES are listed below and will always include those specifically assigned by the immediate supervisor.
Regular attendance to work
Will be available to report to appointed location within appointed time frame
Prepares and implements a marketing plan for the property/properties each month
Develops and implements resident retention, marketing, advertising programs, show, and lease apartments, completing all leasing applications, and apartment leases, by ensuring all paperwork is completed
Prioritize, assign and monitor daily activities, service requests, make-ready priorities and construction projects
Responsible for maintaining budgeted occupancy levels at approved rental rates
Conduct training, coaching, and disciplinary action, as needed, per standards of the management company
Complete performance reviews as scheduled
Create an atmosphere of cooperation, enthusiasm, service urgency, teamwork, customer satisfaction, and professionalism among team members
Supervise management of inventory system in conjunction with maintenance supplies and personnel
Responsible for achieving the highest possible Net Operating Income (NOI) through effective cost control and maximizing revenue
Prepares and monitors operating budget, and reports on status of property/properties such as variance and occupancy reports
Collects specified rents and fees, pursues delinquent balances, and processes evictions according to policy
Maintain a budget control log and reviews financial statements, helps prepare monthly progress reports
Follow the Fair Housing Act always
Ensures all invoices are processed and sent to corporate on a daily/weekly basis per company standards
Conducts periodic meetings with team members
Responsible for maintaining all data in OneSite and following policies for record keeping and files on-site
Supervises maintenance of buildings and grounds. Walking property/properties with maintenance team member(s) to inspect for any known life-safety hazard at the site. Ensuring that such work is noted into a work order to be completed.
Supervises and approves all work performed at the site by outside contractors
Attends to resident issues and needs, including neighbor disputes, renewals, maintenance issues, and all matters relating to the residents
Responsible for establishing the work schedule of maintenance staff in coordination with Lead Maintenance
Participates in after hours and emergency response
Ensures that maintenance performs and completes Preventive Maintenance Report quarterly on all units, leasing office, laundry facility, etc.
SUPERVISORY RESPONSIBLITIES: The number of supervised team members will vary depending upon the size, and quantity, of residential communities. Responsible for overall direction, coordination and evaluation of all the on-site team members. Carries out supervisory responsibilities in accordance with the APM policies and procedures and applicable state and federal laws. Responsibilities include recruiting, interviewing, hiring and training employees; planning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and concerns and resolving problems.
QUALIFICATIONS: To perform this job successfully, an induvial must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Extensive formal & informal training/development including but not limited to: certifications, continuing education, leadership & succession planning.
EDUCATION and/or EXPERIENCE: Bachelor's Degree from a four-year college or university; or one to two years' related experience and/or training; or equivalent combination of education and experience. Multi-site experience is preferred.
LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, and governmental regulations. Ability to effectively present information and respond to questions from residents, owners, supervisors, and the public, and other team members.
MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, rent per square foot and other basic math. Ability to read and understand operating statements and budgets.
REASONING ABILITY: Ability to solve practical problems and deal with a variety of frequently conflicting priorities and distractions while keeping the community running smoothly. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to deal with residents in an empathetic, professional manner. A good understanding of customer service concepts and applicability will be necessary in this position.
CERTIFICATES, LICENSES, REGISTRATIONS:
Will be encouraged to earn the ARM and CAM designation
Complete and pass the Fair Housing Test
Valid state driver's license and liability insurance
Attend training courses as offered by APM
WORK ENVIORNMENT: The work environment characteristics described here are representative of those an employee encounters while performing the functions of this position. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate. The employee is frequently exposed to high-pressure demands from the property owner to maintain high occupancy (95%) while promoting positive resident relations. Employee may be subject to frequent complaints and concerns from residents. Employee will be required at times to work overtime to complete reporting assignments (all overtime must be approved by corporate office before working).
PHYSICAL DEMANDS & OTHER QUALIFICATIONS: The work environment characteristics described here are representative of those an employee encounters while performing the function of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this position.
High degree of professionalism and demeanor
Computer knowledge necessary to enter and retrieve data from a computer and to program access gate and security systems via a computer. Working knowledge of Microsoft Office, AppFolio, and OneSite.
Even temperament
Team player
Firm, fair and consistent
Patient
High level of organization and ability to prioritize tasks
Detail oriented
Good communications skills, and listening skills
Confidentiality
Able to work weekends
Able to work overtime when approved
Able to follow posted work rules
Able to lead and manage others
Reliable
All OTHER FUNCTIONS OF THIS JOB:
Works diligently to secure best pricing for parts and labor as needed
Assist and follow all Emergency Procedures
Adhere to the overall performance of the Operating Budget
Assist Supervisor in other duties as deemed necessary by property circumstances or situations
Interact with residents on service calls and see that they are satisfied with the maintenance work
Assist in the scheduling process of all other vendors and contractors as directed by supervisor
A strong emphasis on customer service in every action on the job and help instill this value in team members
Vacancy expired!