Director, Client Consulting, Visa Consulting and Analytics

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including financial institutions, merchants and other players. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing and operational capabilities, Visa Consulting and Analytics solves the most strategic problems for our clients.The Mexico Consulting Practice within VCA provides consulting and solution services for Visa’s largest issuers in Mexico. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.The VCA team is looking for a Director to join our consulting practice and play a role developing high impact projects for Visa’s clients in Mexico. The potential candidate will be responsible for delivering and implementing projects across our customer base, as well as support business development activities. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.Potential engagements could include product development, program launch, customer acquisition, customer / merchant life cycle optimization, retention enhancement, benchmark analysis, profitability enhancement and others.Essential functions include,Proactively engage with Visa’s internal teams in regular strategic & planning discussions, cultivate and manage a pipeline of work with merchants and cobrand partners.Leads consulting initiatives and contributes to closing engagement by identifying potential opportunities with issuers, merchants and other key players.Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.Build solutions and actionable insights that will help clients to grow their portfolios and merchant engagement in their core businessPartner with peers in other functional areas (e.g., merchants sales and solutions, marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resourcesGenerate insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segmentsAbility to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clientsBuild new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practiceIncumbents applying for the role should be self-motivated, highly energized, detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is an individual contributor role, will be located in Mexico City This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.