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Job DescriptionApplies advanced subject matter expertise and knowledge to solve and implement eBusiness Solutions for Direct customers in Commercial/Enterprise and /or Public Sector markets. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.Responsibilities:
Coordinates with external customers requesting eBusiness solutions.
Manages the operational business relationship of large accounts, often with global/regional reach; serves on account team, providing eConsultation services.
Plans and leads eBusiness analyses and provides recommendations to sales teams and business units.
Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of high complexity, in support of the Direct customer requirements.
Represents the customer needs and provides business requirements to HP2B Program and HP IT.
Proactively communicates eBusiness changes to customers and internal clients; drives the implementation phase.
Education and Experience Required:
First-level university degree or equivalent experience; advanced university degree preferred.
Typically 6-10 years of related experience, preferably in supply chain, customer service, procurement or financial management.
Typically 2-4 years of experience supporting
global/regional accounts or large, complex domestic accounts.
Project management experience preferred.
Knowledge and Skills:
Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
Excellent Leadership, negotiation and influence skills.
In-depth understanding of core HP businesses and the revenue cycle.
Expert knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint.
Strong project management, problem solving, and analytical skills.
Strong ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements.
Strong ability to establish and maintain strong relationships with external customers/partners up to the Director level.
Solid financial and business acumen.
Proven ability to identify and implement customer-specific process improvements.
Knowledge and experience with eProcurement formats: cXML, xCBL, SAP iDOC, EDI, OCI 5 (JSON)
Proficient in Excel (including CSV/CIF, pivot tables)
Experience in eCommerce platforms and marketplaces (SAP, PeopleSoft, Ariba, Coupa, etc).
General knowledge of commodity codes (UNSPSC) and catalog formats.
General knowledge of procurement processes and integrations (Punchout, Order Integration, Outbound messages, eInvoicing)
Equal Opportunity Employer (EEO):HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Vacancy expired!