POSITION SUMMARY:
Operations Coordinator’s responsibilities are to perform clerical and receptionist duties. Answers incoming phone calls, registers patients, and schedules appointments as needed. Performs various clerical/support functions in conjunction with the completion and processing of all types of records including electronic filing and routine release of information requests. Performs other tasks as assigned. Operations Coordinator’s responsible to log patient demographic information into EMR per designated workflow and obtain necessary treatment, billing and consent signatures. Staff also responsible to conduct aspects of pre-visit planning and conductive work in accordance with practice workflow . . Encourages and informs patients how to access their patient portals.
QUALIFICATIONS:
EDUCATION:
Minimum:
High School graduate.
Preferred:
Medical terminology course.
Associates Degree
LICENSE:
PROFESSIONAL CERTIFICATIONS:
WORK EXPERIENCE:
Minimum:
1 yr prior experience in an office setting.
Above average spelling, typing skills, computer knowledge, the ability to organize work and meet realistic work load.
Preferred:
Prior experience in a medical office.
Customer relations, hospital experience or satisfactory completion of related medical practice training program;
SKILLS:
Minimum:
Must demonstrate the ability to communicate clearly and pleasantly to staff, physicians, patients and visitors.
Able to perform under pressure, (relate to patients, hospital staff, physicians and visitors)