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Bi-lingual candidates are urged to applyAs an Advisor and Solution Lead, you will support our dynamic sales team to understand our clients’ business challenges and envision solutions that solve them. Every client is different, so solutions are never prescriptive; while we have developed methods of solving client challenges over the last decade, our solutions are tailored to each client. Therefore, you must be able to rapidly understand the root of a client’s challenge and propose the best solution. Once agreed with the client, you will elaborate the solution to create a fixed price engagement, defined in a statement of work.The goal of the role is to identify solutions that solve the customer problems but in the context of retaining and enhance services and revenue.In some engagements, you will be responsible for managing project delivery on engagements ranging from small teams of five to large teams of 50 staff. You will lead a team of advisors, architects and subject matter experts to deliver the business outcome. You will build solid and collaborative relationships with senior client stakeholders, so you become their trusted advisor.While primarily a Solution Lead role, our staff need to be skilled and experience at leading or contributing to engagements; most importantly to learn how our solutions work in practice.No 3rd parties, c2c, or sponsorshipResponsibilitiesAs an ASL, you will drive engagements with our top customers to revitalize the brand, understand our customers’ business challenges, existing engagements and envision solutions that solve them. Every customer is different, so applying relevant solutions in the right combination is key; while we have developed methods of solving customer challenges over the last decade, our solutions are tailored to each customer. Therefore, you must be able to rapidly understand the root of a customer’s challenge and propose the best options for future engagement.Qualifications
EducationYou should be educated to, at least, a bachelor’s degree level, or you should be able to prove you have commensurate knowledge, skills and experience. You will probably have a degree in computer science, or one in a scientific field that includes significant information technology elements.CommunicationsYou will have exemplary communication skills. You must be able to document and articulate complex ideas, concepts and solutions to potentially adversarial audiences ranging from technologists to CxOs. You will be able to personally create compelling presentations using PowerPoint and write clear concise documents using Word.Solution DesignYou will have the knowledge and skills to craft engagements that transcend technology to deliver business outcomes and a positive customer experience. You will be able to provide clear, pragmatic advice tailored to a customer’s circumstances. You will have designed solutions that embed security, reliability, ease of operation and maintenance. You will have targeted capabilities that demonstrate value across multiple areas of a customer’s technology estate to enable future cross-selling of additional capabilities. Program ManagementYou will have an organized and structured approach to program and project management. You will have used many management techniques to deliver programs on-time and on-budget, ranging from traditional waterfall through to agile. ExperienceYou will have many years’ experience in presales and engagement management. You will have been instrumental to winning deals from hundreds of thousands to multiple millions of dollars. You will have designed, documented and presented complex program, technology and operational proposals up to CxO level in highly-charged, large organizations. You will have led small and large change programs in such organizations. You will be prepared to get your hands dirty as well as work with your peers and the program team to refine and improve our approach and materials. Customer-relevant experience.A significant number of our customers are from highly regulated organizations. While not imperative, you may have experience with large regulated firms.CertificationsIdeally you will have one or more cloud solution architecture level certifications from AWS, Google Cloud Platform or Azure. You may also have CISSP, PMP, PMI-ACP or CSM certifications.Vacancy expired!