Job Title: Housekeeper
FLSA Status: Non-Exempt
Reports to: General Manager
FULL-TIME HOUSEKEEPER NEEDED, MUST WORK ON WEEKENDS
Summary: Perform any combination of cleaning duties to maintain hotel in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, vacuuming, cleaning linens, towels, and stain removal.
- Duties and Responsibilities include the following. Other duties may be assigned.
- Ability to lead and supervise housekeeping staff
- Train housekeepers on cleaning and maintenance tasks
- Schedule shifts and arrange for replacements in cases of absence
- Check rooms and common areas, including stairways and lounge areas, for cleanliness
- Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, fitness center, conference room, and other work areas so that hotel’s cleaning standards are met.
- Empty wastebaskets, and transport other trash and waste to disposal areas.
- Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
- Keep storage areas and carts well-stocked, clean, and tidy.
- Dust and polish furniture and equipment.
- Sweep, scrub, wax, or polish floors, using brooms, mops, & vacuums.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners, shampooers, and rags
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
- Hang draperies and dust window blinds.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to supervisors.
- Move and arrange furniture and turn mattresses.
- Inform the General Manager of repairs that need to be done.
- Replace missing or damaged Guest Supplies.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Denotes essential functions of the role
- Must be a current U.S. citizen (ITIN # is not accepted)
- Maintain hotel cleanliness for both rooms and public areas and inspect them daily
- Maintain key control and lost-and-found and ensure lost items are identified, tagged, and brought to the front desk for follow-up
- Strip departing rooms of bed and bath linen
- Clean “Make up” rooms to hotel's established standards
- Clean “Stayover” rooms to hotel’s established standards
- Greeting guests and maintaining a welcoming environment
- Ensure garbage is removed from guest rooms and public areas and taken out
- Deliver items to guest rooms in a timely manner when requested
- Assist in laundry, and keeping linen storage area organized and stocked
- Maintain a positive, cooperative work environment between staff and management
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Understanding written sentences and paragraphs in work related documents.
- Ability to lift at least 50lb; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Specific vision abilities required by this job include peripheral vision, ability to adjust focus and ability to see color.
- Give full attention to front desk, guest, and manager needs, taking time to understand the points being made, and asking questions as appropriate
Since this is a very small property, we expect staff to be able to assist in all areas. Front desk staff may be asked to help housekeeping, and housekeepers may be asked to help at the front.
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