A PART TIME POSITION THAT WILL BE TRANSITIONED FULL TIME POSITION
About Us:
We are a wellness company that thrives on the transformative power of nature to promote proactive health management. We’re seeking an organized and detail-oriented Operations Manager to oversee our Bronx-based warehouse and logistics, while also managing marketing efforts and administrative functions.
Responsibilities:
Warehouse & Logistics Management:
- Manage day-to-day operations of the Bronx warehouse, ensuring accurate inventory control, timely shipping, and efficient logistics processes.
- Oversee shipping, receiving, and customer returns, including handling customer inquiries and refunds promptly.
Marketing & Influencer Co - Management:
- Collaborate with the marketing team to manage influencer/creator partnerships, social media strategies, and content creation.
- Provide oversight and direction to virtual assistants handling outreach, campaigns, and marketing tasks.
- Assist in developing marketing strategies to increase brand awareness and grow the business.
Administrative Responsibilities:
- Provide administrative support, including managing schedules, sending of contracts, overseeing documentation, and organizing internal systems.
- Ensure compliance with company policies, maintain accurate records, and manage communications with external partners and stakeholders.
- Handle customer service inquiries as needed, ensuring timely responses and resolution.
Ideal Candidate Profile:
- Strong background in warehouse management, logistics, or supply chain operations.
- Solid understanding of administrative processes, data entry and marketing support.
- Ability to manage marketing campaigns, influencer partnerships, and provide direction to marketing team members.
- Exceptional organizational skills, with a knack for multitasking and handling complex tasks.
- Strong communication skills for managing both internal teams and external customer relations.
Desired Skills:
- Experience in logistics and supply chain management, warehouse operations, and customer service.
- Familiarity with digital marketing strategies, content creation, and influencer marketing.
- Administrative expertise, including managing schedules, records, and communications.
- Ability to work independently while managing multiple projects.
Why Join Us?
- Opportunity to lead both operational and marketing functions for a rapid growing wellness brand.
- Collaborative and supportive team environment with the ability to make a direct impact on the business.
- A chance to shape the operations and contribute to the company’s growth in a meaningful way.