WHO WE ARE
DeepTech Inc. is a trusted NYC-based MSP with 20+ years of delivering smart, personal, and proactive IT support. We’re a tight-knit team that values expertise, collaboration, and client success. Our environment is fast-paced, fun, and focused on real impact.
WHAT YOU'LL DO
As a Project Manager, you will be responsible for managing the end-to-end delivery of IT projects for our clients. You will work closely with both internal teams and clients to ensure that projects are delivered on time, within budget, and meet the quality standards expected by the client. You will be responsible for planning, coordinating, and overseeing the implementation of technology solutions such as network infrastructure, cloud solutions, cybersecurity, and more.
Project Planning, Coordination and Implementation:
Develop detailed project plans, including scope, timeline, resources, and budget.
Coordinate with internal teams (technical, sales, support) and clients to ensure project objectives are clear and achievable.
Define project milestones and monitor progress against them.
Assist team in completing the work as necessary to complete the project on time.
Client Communication:
Serve as the main point of contact for clients throughout the project lifecycle.
Communicate project progress, risks, and changes to both clients and internal teams.
Lead regular weekly meetings with project team.
Schedule and lead regular check in meetings with clients to review deliverables, address concerns, and provide updates.
Risk Management:
Identify potential risks to project success and develop mitigation plans.
Proactively resolve issues that may arise during project execution.
Team Leadership & Resource Management:
Lead project team, ensuring that all resources are available and allocated appropriately.
Manage and mentor team members, ensuring high performance and collaboration.
Quality Control & Reporting:
Ensure that projects are delivered with the expected quality and adhere to best practices in IT delivery.
Conduct post-project reviews to capture lessons learned and improve future processes.
SKILLS & REQUIREMENTS
Education:
Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
Experience:
3+ years of experience managing IT projects, preferably in a Managed Service Provider environment.
Strong understanding of IT infrastructure, cloud services, cybersecurity, and networking.
Proven experience working with various project management methodologies
Experience with ConnectWise Manage is preferred but not required
Certifications:
PMP (Project Management Professional) or Prince2 certification is a plus.
ITIL certification is beneficial.
Skills:
Strong organizational and time management skills.
Excellent communication and interpersonal skills.
Ability to manage multiple projects simultaneously.
Proficient in project management software
Strong problem-solving and decision-making abilities.
WHAT WE OFFER
+ Compensation & Perks
+ Cell phone reimbursement
+ Commuter benefits
+ Medical, dental, vision, life, and AD&D insurance
+ 9 paid holidays, PTO, and sick time
+ Employee referral bonus and EAP access
+ Career Development
Clear annual training goals
Structured 3-week onboarding
Opportunity to work with Mac, PC, networking, and use all the fun tools
Friendly and supportive team culture
Midtown office with great energy
Monthly employee appreciation, and the occasional office pup
Breakfast team meetings and a culture that values your voice
READY TO APPLY?
Email your resume to us with the subject line:
IT Project Manager – YOUR FULL NAME
WITH a pdf copy of your resume attached.
Only candidates who follow this instruction will be considered.
DeepTech Inc. is proud to be an Equal Opportunity Employer.
We encourage applicants of all backgrounds and identities to apply.