Vacancy expired!
Job Description - Application Support Associate
The Application Support Specialist is responsible for performing the following tasks: • Installing, administering, and supporting trading system applications • Documenting and maintaining run-books and recovery procedures for applications and services • Monitoring of processes, connections, and trade flows • Serve as SME on application support and liaise with other teams with regards to incident escalations, application rollouts, and integrating applications with production and nonproduction infrastructure • FIX onboarding, trade support and FIX connectivity production troubleshooting. • Help identify methods to improve service resiliencyQualifications: • We are seeking candidates with an understanding of the trading lifecycle. Our suite of products requires extensive knowledge of financial industry terminology and an understanding of the underlying finance workflows • An ideal candidate would have 1-2 years prior exposure to providing clients with technical support, troubleshooting and/or application support. We may also consider individuals who have experience in Client Trade Operations within a Financial Service firm. Required Skills: • Understanding of the financial markets • UNIX/Linux command line knowledge • Scripting/programming (bash, Perl, Python, or equivalent) Preferred Skills: • FIX protocol/FIX application support • Trade support experience and/or application support experience • Unix/Linux systems administration • AWS support and deployment (EC2 administration, CloudFormation, etc.) • Market data feed/multicast experience • Tibco/ZeroMQ middleware support • Knowledge of SQL • TCP/UDP troubleshooting experience • Strong interpersonal skills • Excellent communication skills-very important! Education: • Bachelors highly preferred; CS degree a plus.Vacancy expired!