Computer Operator, SG 10, (NYHELPS)Item# 08214

NY HELP Yes Agency State Comptroller, Office of the Title Computer Operator, SG 10, (NYHELPS)Item# 08214 Occupational Category I.T. Engineering, Sciences Salary Grade 10 Bargaining Unit ASU - Administrative Services Unit (CSEA) Salary Range From $43786 to $53708 Annually Employment Type Full-Time Appointment Type Contingent Permanent Jurisdictional Class Competitive Class Travel Percentage 0% Workweek Mon-Fri Hours Per Week 37.5 Workday From 11 PM To 7 AM Flextime allowed? No Mandatory overtime? No Compressed workweek allowed? Yes Telecommuting allowed? Yes County Rensselaer Street Address 365 Jordan Road City Troy State NY Zip Code 12180 Duties Description Operate print and post print processing equipment that produces output from various jobs submitted throughout the course of the day. Align and configure printers, pre, and post print processing equipment. Review print and post print processing instructions for correct and complete documentation of print jobs. Record, label, batch, and distribute printed output. Remove completed jobs from the system, conduct quality control checks and transport to mail center; assist mail center staff with sorting and distribution. Adhere to security procedures and requirements regarding the storage, transportation, utilization, disposition, and accountability of secure stock. Communicate to supervisors when supply levels require replenishing. Perform regular cleaning and maintenance of print and post print equipment. Diagnose and resolve issues on printer and post print processing equipment. Load print output (upwards of 50 lbs.) and use the pallet jack to move inventory throughout the facility. Monitor job console and hardware diagnostic displays to ensure systems are operating efficiently and customer on-line transactions, batch programs, and data transfers are properly executing. Initiate and monitor production jobs and communicate statuses to appropriate teams (e.g., scheduling staff etc.) for resolution. Collaborate with staff to ensure the full workflow is successfully completed. Review new applications and batch jobs for the completeness of documentation, adherence to standards, and impact on existing workloads and schedules. Conduct physical checks of the facility to ensure the building is safe and secure. Serve as a help desk consultant. Prepare (clean and mount) and assign physical and virtual media. Monitor tape silo robotic arm. Prepare media for transport to offsite storage. Document, erase, and prepare media for destruction. Minimum Qualifications Do you want a career with a purpose that provides work/life balance? Apply today to join the Office of the New York State Comptroller. No exam required under the New York Hiring for Emergency Limited Placement Statewide (NY HELPS) Program: Non-Competitive Qualifications for appointment under the NYHELPS Program:Non-Competitive Qualifications for appointment under the NYHELPS Program: High school or high school equivalency diploma and six months full-time experience in the operation of large scale/commercial printing equipment, a mainframe or medium to large server, multi-variable print production, or information technology related activities.Competitive Minimum Qualifications:You must be currently reachable on the appropriate eligible list for this title, eligible under the 55 b/c program (see below), or eligible to transfer to this title under Section 70.1 of the Civil Service Law. For a 70.1 transfer to a Computer Operator, salary grade (SG)-10, you must have one year of permanent competitive service, or 55-b/55-c service in an approved title allocated to an SG-8 or above. To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: Career Mobility Office » GOT-IT (ny.gov)Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades or one M-grade. This position may be designated 55 b/c and is subject to verification of applicant eligibility.For more information on this program, please visit the NYS Department of Civil Service website, 55b/c Recruitment Resources Center (ny.gov) Additional Comments Knowledge, skills, and abilities: Must be able to lift 50 lbs. Possesses excellent interpersonal skills; ability to communicate with tact and diplomacy, both orally and in written format with peers, management, vendors, technical staff, etc. Demonstrates ability to work in a team environment, willing to take direction, as well as work independently. Demonstrates ability to maintain production requirements while ensuring quality control standards are continually maintained. Knowledgeable in Microsoft Office and Teams. Demonstrates reliability and dependability under varying shifts and conditions.Reasonable Accommodation: The NYS Office of the State Comptroller provides reasonable accommodations to applicants with disabilities. If you need reasonable accommodation for any part of the application and hiring process, please notify the Division of Human Resources at (518) 474-1924.Equal Opportunity Employment: The Office of the NYS Comptroller values a workforce with a broad, diverse range of backgrounds and perspectives. All employees are expected to contribute to a professional environment focused on self-evaluation and improvement, as well as acceptance and support of coworkers. Some positions may require additional credentials or a background check to verify your identity.Name Kathy Shellhamer Telephone 5184741924 Fax (518)-486-6723 Email Address Jobs@osc.ny.gov Address Street Office of the New York State Comptroller, Division of Human Resources 110 State Street, 12th Floor City Albany State NY Zip Code 12236 Notes on Applying Submit a clear, concise cover letter and resume stating how you meet the above minimum qualifications to https://www.osc.ny.gov/jobs/openings/computer-operator/122459. Reference Item #08214-KKS on your cover letter for proper routing. Unofficial transcripts and/or templates will be required for certain positions. To access this job vacancy, copy the link above and paste it into your web browser. Documents must be sent as unlocked and accessible attachments. Division Contact: Lisamarie AstaritaEmail Address: CIOHR@osc.ny.gov