Help Desk Analyst I

Description We are on the lookout for a Help Desk Analyst I to join our team in Woodbury, New York. In this role, you will primarily focus on maintaining and troubleshooting computer systems, with a focus on Android Development, Cisco Technologies, Citrix Technologies, and Database management. This is a short-term contract opportunity in which you will be expected to use your skills in Active Directory, Apple Devices, Computer Hardware, Configuration Management, and Deployments to enhance our operations.Responsibilities: Troubleshoot and resolve user issues related to computer hardware and software Wipe and rebuild PCs and Macs as necessary, maintaining optimal system performance Manage and reorganize data cables and accessories to maintain an organized and efficient work environment Regularly review and manage AV equipment to ensure it is in good working condition and meets user needs Utilize Android Development skills to support mobile device management Leverage knowledge of Cisco and Citrix Technologies to maintain network systems Manage databases to ensure accurate and efficient data storage Utilize EO/IR systems to monitor and manage electronic and infrared systems Use Active Directory to manage users and computers within the network Support Apple Devices, ensuring they are correctly configured and maintained. Requirements Proficiency in Android Development is necessary for this role. Familiarity with Cisco Technologies is a key requirement. Experience with Citrix Technologies is essential. Understanding and experience working with Databases. Familiarity with EO/IR systems is required. Proficiency in managing Active Directory. Experience in working with Apple Devices is necessary. Understanding and ability to troubleshoot Computer Hardware. Demonstrated skills in Configuration Management. Experience in managing and overseeing Deployments. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .