Job Summary:As the Sr Manager of Buyflow Services Platform & Operations, you will lead a team of Platform Engineers responsible for maintaining the reliability and availability of both our cloud-based and on-premise applications and services. You will be responsible for delivering resilient platforms to support critical revenue generating systems. Additionally, you will develop and implement best practices (with a strong emphasis on security and cloud-based technologies) and play a key role in driving operational excellence across the organization. This role is 70% leadership and 30% hands on.Key Responsibilities:
Leadership & Strategy:
Lead, mentor, and grow a team of technical platform engineers, fostering a culture of continuous improvement and innovation.
Develop and implement strategies to enhance system reliability, performance, and scalability.
Collaborate with development, product, and operations teams to align team practices with business goals.
Operational Excellence:
Establish and monitor metrics to ensure systems meet reliability and performance target.
Lead automation initiatives to reduce manual efforts and enhance system resilience and scalability.
Collaboration & Communication:
Serve as a key stakeholder in technical discussions, advocating for dev/ops principles and best practices.
Communicate complex technical concepts to both technical and non-technical stakeholders, ensuring organizational alignment.
Collaborate with security teams to ensure compliance with industry standards and regulations.
REQUIRED QUALIFICATIONSRequired Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated understanding of reactive platforms like Akka, Node.JS, Play, etc.
Demonstrated understanding GraphQL based APIs
Demonstrated in-depth understanding of public cloud infrastructure services capabilities such as AWS
Demonstrated in-depth understanding of modern microservices architectures employed at web scale
Ability to operate customer facing production services at web scale, 24/7/365
Demonstrated in-depth understanding of DevOps principles and practices
Ability to analyze and resolve issues, both logical and interpersonal
Demonstrated effective communications skills including presentation skills Ability to plan, prioritize and organize effectively
Required Education
BA or BS College Degree or related work experience
Required Related Work Experience and Number of Years
Telecommunications, Product and/or equivalent experience - 7+ Software engineering team management - 3+ Distributed computing software development - 3+ Experience developing distributed software operating in JVM and on Linux
Experience leading people and projects
PREFERRED QUALIFICATIONSPreferred Skills/Abilities and Knowledge
Knowledge of telecommunication/cable services or industry experience
Preferred Education
Master’s Degree or MBA
WORKING CONDITIONS
Office environment
Some travel required
This position is eligible for our Hybrid Work Policy. Eligible employees can work from home up to one day each week.
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