Market Customer Analyst

The Market & Customer Analyst position is in Greensboro, NC, and is part of a global team located in Europe and in the US that supports all the Group’s truck brands and product plans.Key responsibilities:Lead customer surveys and market research activities focused on the North American market.Collaborate with internal stakeholders to define research objectives and coordinate with market research suppliers to execute surveys.Conduct regular surveys with truck drivers and fleet owners, covering topics such as the Group’s truck products, technologies, and business strategies.Analyze industry trends, evolving technologies, and the competitive landscape as part of research efforts.Contribute insights to support other Volvo Group Trucks markets beyond North America.Deliver actionable insights into product performance, customer preferences, behaviors, and future needs.Partner with Strategic Product Planners to incorporate market intelligence into long-term product plans.