Vacancy expired!
We are a lighting sales & distribution office based in the dynamic Research Triangle Park area of North Carolina, and present a unique opportunity for a versatile professional. In our small business environment, flexibility and adaptability are key. The ideal candidate will be comfortable wearing multiple hats, working independently, and navigating changing priorities as necessitated by our diverse and evolving business needs. This role is perfect for someone who thrives in a vibrant, small office setting and is eager to contribute across various functional areas.
Responsibilities:
Customer Service
Answer customer phone calls in an expedient and professional manner.
Process customer purchase orders received through CRM, and email customers tracking information for shipments.
Assist customers with inquiries including stock status, lead times, tracking information, etc.
Serve as a point person for product dealers - this includes monitoring their websites to ensure they are using the latest product images and text, notifying them of pricing updates and sending out price lists, etc.
Marketing
Assist with various marketing projects.
Assist with social media and website content.
Contribute ideas to marketing activities.
Make sure the promotional materials used are always up to date as per the company requirements.
Mail brochures and other marketing collateral to those on mailing lists
Assist in preparing for trade shows (registering for the show, booking travel, etc.)
Coordinate with our Australia office on marketing campaigns.
Shipping
Responsible for managing all outbound shipments, including assembling customer order from stock, packaging of product to be shipped, and arrangement of transportation services.
Unpacks and examines incoming shipments, rejects damaged items, and records shortages.
Receives incoming RMA shipments from customers, delivering them to support team for inspection once checked in.
Maintains inventory of shipping materials and supplies.
Manage the counting of physical inventory and investigate discrepancies.
Maintains the work area and equipment in a clean and orderly condition.
Always organize inventory and work area for orderliness.
Requirements:
Prior customer service experience
Prior shipping experience is preferred
Experience in an office environment
Excellent professional communication skills
Skills in Microsoft Office, and the ability to quickly learn new computer systems (such as CRM's)
Exceptional reliability.
Monday - Friday: 9 AM - 5 PM (37.5 hours per week)
Benefits include Medical, Dental, & Vision Insurance, Paid Holidays & Time Off
Pay: $20.00 per hour
To apply, please send your resume and why this position would be a good fit. If this post is active, it means we are still accepting resumes.
Vacancy expired!