Field Service Engineer - UPS (Data Center Solutions) m/f/d

As a Field Service Engineer – UPS (Data Center Solutions), you will play a key role in delivering high‑quality service, technical expertise, and customer support for Delta’s Uninterruptible Power Supply (UPS) and related Data Center Solutions (DCS) products. This role involves both hands‑on technical work and knowledge leadership, developing deep expertise, sharing best practices across EMEA, supporting customers with complex issues, and contributing to continual product and service improvements. Key ResponsibilitiesPerform diagnostics, repair, and on‑site technical support for UPS systems.Execute commissioning activities (L2–L5), system testing, and verification.Provide expert support for critical escalations and conduct root‑cause analysis.Deliver training to field engineers, service partners, and customers.Develop and maintain service documentation and spare‑parts lists.Support and manage a network of EMEA service partners.Collaborate with sales and product teams to address customer needs and identify service opportunities.