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Job Family: Customer ServicesReq ID: 430206Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?The Field Service Technician will participate in the PV technology evaluation post sale process. They will support the sales team as one of the key technical advisors and subject matter experts (SME). Strong customer focus required to help drive warranty claim investigations, technology performance issues, and customer support. Responsible for handling issues with PV inverters.We are looking for a Field Service Technician. This position can be remotely based in Connecticut.You will make an impact by:
Provide service, maintenance, and warranty remediation for installed PV inverters.
Provide technical and after-sales support to customers, including assistance during installation, commissioning and start-up, firmware upgrades, set-up of monitoring solutions as well as equipment and parts replacement.
Ensure fulfillment of all necessary documentation and material/parts request process for material handling
Perform Preventative Maintenance for Equipment when and where applicable.
Serves as phone support for technical issues (Help Desk services)
Attention to detail and a high level of accuracy, professional oral and written communication skills and fantastic organization, planning, time, and project management.
You’ll win us over by having the following qualifications:Basic Qualifications:
Minimum of 3 years work experience troubleshooting mechanical and electrical issues in power systems, power electronics, or controls systems
Minimum of a High School Diploma or GED
Extensive experience in positions of autonomy within the energy or similar industry
Flexibility and willingness for 80% domestic travel as required for the position
Must possess a valid Driver's license in good standing and be at least 21 years of age in order to participate in the required Siemens vehicle plan.
Ability to work in extreme environments, e.g. hot sun, below freezing, crawl spaces, etc.
Legally authorized to work in the United States on a continual and permanent basis without company sponsorship
Preferred Qualifications:
Bachelor’s Degree in Electrical Engineering or related field
Experience and hands-on knowledge of best practices in the solar PV inverter arena
Journeyman Electrician license
You’ll benefit from:
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $63,980 - $109,680. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
Create a better #TomorrowWithUsAbout Siemens:We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.Our Commitment to Diversity, Equity, and Inclusion:We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here (https://www.siemens.com/us/en/company/environmental-society-governance/diversity.html) .Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.#FSECareers#siemenstradespersonEqual Employment Opportunity StatementSiemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodation for disability form (https://www.siemens.com/us/en/company/jobs/search-careers/accommodation-for-disability.html) If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.EEO is the LawApplicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .Pay Transparency Non-Discrimination ProvisionSiemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .California Privacy NoticeCalifornia residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .
Vacancy expired!