As Architect – MarTech, you shape the technical architecture across a set of strategically important digital domains: marketing technology, customer relations platforms, conversational commerce, content and design tooling, and marketplace integrations. You connect business needs with scalable technical solutions, ensuring that SaaS platforms, internal services, APIs, data flows, AI-enabled tooling, and third-party integrations work together coherently across the digital landscape. This is a hands-on architecture role. You are expected to understand modern software engineering, APIs, integrations, data structures, cloud-native delivery, and operational realities well enough to challenge, guide, review, and where needed contribute directly. In short: not an ivory tower architect, but someone who can draw the map and still survive in the jungle. You are not a gatekeeper, but a facilitator and a steward of sustainable, resilient architectures. About the team
You will join the Digital Architecture & Technology team, a team that works across Digital to shape scalable, secure, and maintainable technology solutions. We partner closely with product teams, engineers, business stakeholders, and external technology partners across areas such as MarTech, Customer Relations, Content & Design, and Marketplaces. Key Responsibilities As our Domain Architect, you will define and guide the architecture within our MarTech landscape, with scope extending into Customer Relations, Content & Design tooling, conversational commerce and marketplace integrations. You translate business needs into scalable technology solutions and ensure our platforms, integrations and data landscape evolve in a consistent, future-proof way. Working closely with Product, Engineering, Data and Security teams, you'll combine strategic thinking with hands-on technical guidance to drive architectural excellence across the domain.Translate business and product needs into scalable system, API, integration and data-flow designs.Shape the architecture across customer-facing platforms, including AI conversational commerce, Salesforce Service Cloud and related integrations.Design and review integrations between SaaS platforms, internal APIs, customer service, content, marketing and marketplace solutions.Guide implementation through architectural decisions, API design and technical reviews while identifying risks, technical debt and opportunities for simplification.Collaborate with Security, Data and DevSecOps to ensure secure, resilient and compliant solutions, while maintaining clear architectural documentation.