National Account Manager - North Europe

Sales & Revenue ManagementDeliver sales in accordance with revenue budgets and forecasts for assigned customer portfolioProspect new customers in line with Oterra strategy to expand portfolio and increase market shareDrive customers' product portfolio with focus on innovation, sustainability and profitabilityMonitor customer sales trends and implement corrective actions as requiredForecast customer needs and collaborate with Operations to manage supply appropriatelyAccount ManagementMaintain and develop business with existing customers whilst converting opportunities with new prospectsMap individual customers within portfolio (sites, production, people, opportunities) and build multi-level contactsPlan and execute customer activities including visits, trials, seminars and innovation daysMaintain customer accounts in Salesforce, logging all activities and meeting recapsSupport customer complaints and resolve routine issues; inform management of significant developmentsDevelop and maintain relevant industry networks on a local basisDiscuss and obtain sign-off on pricing strategies with relevant ManagerBusiness Planning & Market IntelligenceDevelop customer plans for main accounts in collaboration with Manager and broader Oterra strategyMonitor market dynamics, competitive landscape and product trends; screen for new opportunitiesProactively identify and communicate market and customer insights to colleagues and managementReporting & Team CollaborationProvide timely reports and forecasts to management; review progress monthly with ManagerMonitor account receivables for own customer portfolio in alignment with the accounts receivable teamDemonstrate positive conduct and effort as a key sales team member; share learnings proactivelyConduct business activities in accordance with Oterra policies and applicable laws and regulations