Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.As a Senior Product Associate in Employee Compute - Edge Product group, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.Job responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Keeps up-to-date with industry best practices, emerging trends, and advancements in "at desk" endpoint technologies, including both hardware and software
Fosters cross-functional collaboration by working closely with engineering, design, marketing, and stakeholder/supplier teams to bring the product to fruition
Engages with various customer and business stakeholders to gather and analyze feedback, shaping product requirements accordingly
Oversees the daily operations of development and product teams to ensure alignment with the delivery roadmap
Manages risk by developing contingency plans and mitigation strategies to minimize technical debt and ensure audit readiness
Prepares reports, documentation, and presentations to effectively communicate insights, findings, and recommendations as needed
Required qualifications, capabilities, and skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Proven experience working with large enterprises and managing products involving multiple stakeholder groups
Proficient in Agile methodology, with strong skills in planning, goal setting, and analysis
Knowledgeable in Windows OS-based systems and associated management practices
Experienced with technical tools such as Jira, Jira Align, Confluence, and possesses strong project management skills
Skilled in roadmap planning, market analysis, feature planning, time and cost analysis, and enterprise release management
Strong communication, critical thinking, and project management abilities
Ability to manage multiple scrum teams' Book of Work, accurately refining and analyzing the backlog to maintain an up-to-date view of product tasks
Preferred qualifications, capabilities, and skills
Over 2 years of experience in uncovering data insights and visualization, as well as designing and executing product experiments
Background in end-user support to effectively address and meet the needs of SRE/Operations partners
Willingness to challenge the status quo and push the team to deliver high-quality results
Experience in managing hardware vendors
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans