Program Administrator

Description:Open and monitor work orders working with local offices for updates and resolutions, providing direction on solutions based on knowledge of customer requirements and history.Perform Quality Assurance process on Preventative Maintenance reports. Analyzes complex problems and delivers solutions where precedent may not exist. Looks beyond the immediate problem to the wider implications. Monitors profitability for work orders and Customer Service Program (CSPs) as it relates to assigned accounts bringing areas of concern to the attention of the Program Manager. May be requested to participate in strategy meetings to improve profitabilityProduces weekly, monthly, quarterly financial and/or performance reports, as requested by assigned accounts and/or Program ManagerAssists Program Manager in preparing information for Quarterly Business Reviews; may be required to participate in their presentation.Attends weekly status meetings/calls; may conduct the meeting/call in the absence of assigned Program Manager.Assists Program Managers in creating and implementing processes that will result in improved delivery and profitability as it related to assigned accounts.Performs other duties and responsibilities, as requested or required.Skills:Program Management, Security, Business requirementsTop Skills Details:Program management, Security, Business requirementsAdditional Skills & Qualifications:Assists Program Managers in creating and implementing processes that will result in improved delivery and profitability as it related to assigned accounts, perform other duties and responsibilities as requested. Industry knowledge in electronic, Fire alarm & life safety, building automation, and or health care.About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.