Counter Sales Associate

We're looking for an enthusiastic and customer-focused Counter Sales Associate to join our dynamic team in Norman, Oklahoma. In this role, you'll be the welcoming face of our organization, delivering exceptional service to our valued customers while maintaining an organized and efficient sales counter. You'll combine your product knowledge with genuine interpersonal skills to create positive shopping experiences and drive customer satisfaction. This is an excellent opportunity to grow your retail career in a collaborative, supportive environment where your contributions directly impact our success.Greet customers warmly and professionally, addressing their inquiries and assisting them with purchases in a timely mannerOperate the Point of Sale (POS) system accurately and efficiently to process transactions, including cash, credit cards, and other payment methodsDemonstrate comprehensive product knowledge and provide informed recommendations to help customers make confident purchasing decisionsMaintain a clean, organized, and visually appealing sales counter area that reflects our company standardsHandle customer concerns and complaints with empathy and professionalism, working toward effective resolutionsRestock merchandise and assist with inventory management to ensure product availability and accuracyCollaborate with team members to maintain a positive, inclusive shopping environment and support overall store operationsPerform basic administrative tasks including record-keeping and documentation with attention to detailAssist with warehouse operations, including shipping and receiving activities, when neededAdhere to all company policies and procedures to ensure smooth, compliant operationsMaintain consistent attendance and punctuality to support team reliability and customer service excellence