The McCall House Boutique Hotel is a small business in Ashland, OR. We are professional, agile and professional.
Job Overview:
We are seeking a dedicated and experienced Innkeeper to join our team. The ideal candidate will oversee the daily operations of our inn, ensuring exceptional guest experiences and smooth functioning of all inn activities.
Duties: - Manage all aspects of guest relations, including check-in, check-out, and handling guest inquiries. - Supervise and train staff members in hospitality best practices. - Maintain a welcoming and hospitable environment for guests. - Oversee housekeeping and ensure rooms are clean and well-prepared. - Handle reservations, cancellations, and billing procedures efficiently. - Implement and maintain high standards of customer service. - Utilize strong leadership skills to guide the team effectively.
Requirements: - Previous experience in hotel management or a similar role within the hospitality industry. - Excellent customer service skills with a focus on guest satisfaction. - Strong communication skills with proficiency in phone etiquette. - Ability to supervise and lead a team effectively. - Bilingual proficiency is a plus. - Knowledge of human resources practices in a hospitality setting. Join our team as an Innkeeper and be part of providing memorable experiences for our guests in a warm and welcoming environment.