Content Specialist/Manager, Digital Engagement Services: Graphic Design

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXvJpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.Company:Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.The Team:Come join ServiceNow’s Partner Enablement Team and help us become the defining enterprise software partner ecosystem of the 21st century. Together we will simplify and scale the ServiceNow community with a robust Partner Enablement strategy to together deliver exceptional value to our shared customers.Description:Drives the operational efficiency of the system through continual user and functional enhancements, user feedback, ongoing analysis, and the introduction of new design elements as necessary. Creates graphics, videos, various other media, and enablement-owned content design. Uses creativity and alignment to ServiceNow brand to drive content experience ensuring experience is compliant and consistent.Responsibilities:· Governance – Maintain governance of system and content through design conventions.· Testing – Develop end-user testing protocols to ensure content is accurate and meets standards before publishing.· Feedback – Gather end-user feedback to inform UI/UX decisions. Conducts end-user surveys.· Prototypes – Build prototypes for various projects for POC and approval.· Graphics – Define graphic and layout design standards.· Assets – Create icons, images, and banners.· Content – Facilitates the creation and representation of specific enablement-owned content assets, including Value decks.Skills and Experience:· 3+ Years graphic design and creative experience ideally spanning branding, publishing and website design, with a complete understanding of the concept to production design process.· AA/BA/BFA or related degree in design.· Must have advanced skills using: Figma, Adobe Creative Suite, in particular: InDesign, Illustrator, Photoshop, Microsoft Office Suite and some awareness in Adobe After Effects, Premiere, Flash, and Bridge.· Adobe Experience Manager Suite experience preferred· CSS, HTML, TypeScript preferred.· An excellent and diverse creative portfolio that exemplifies creative concepting with a focus on simplifying what can be confusing content. Thinkers wanted!· Strong communicator who has the ability to present concepts and work to all levels in the organization.· Outstanding team player: excellent collaboration skills and self-motivated to engage with the rest of the Partner Enablement team.· Extremely organized, detail-oriented self-starter that can juggle multiple projects to accomplish critical goals.· High-energy, “can do” personality that thrives in a deadline driven environment.· Demonstrate quality and thoroughness in all aspects of work performed with appropriate levels of independence and discretion.· Impeccable attention to detail.· Proven track record working with internal design team and agencies to elevate the quality, creativity and deliverables developed if need be.For positions in the Bay Area, we offer a base pay of $109,400 - $180,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.