Vacancy expired!
Stat Team, Inc. is a nation-wide staffing agency seeking reliable, professional staff to administer surveys to riders on TriMet/MAX throughout the month of March 2024.
We are especially seeking bilingual staff who can communicate fluently in both English and Spanish.
Surveyors will be partnered with a fare inspection officer during their shift and will conduct a brief survey with any riders who are stopped for riding without a valid fare (they will not be ticketed for this violation).
POSITION TITLE: Surveyor
JOB DESCRIPTION: Surveyors will report to their assigned TriMet/MAX location to meet with the fare inspector assigned to the same shift. Ride along on the route, record number of riders with valid and invalid fares, and when a passenger is stopped for invalid fare, request that they participate in a brief survey regarding fare enforcement. Most survey questions are multiple choice. The survey will take one-two minutes to complete. Data will be collected using a tablet (provided by the client).
Some survey questions may include:
- How often do you ride TriMet?
- How often have you taken TriMet without a valid fare in the past month?
- Aside from today, have you ever been stopped by a fare inspector or Transit Police when you did not have valid fare?
- What is your opinion about how often we check fares on MAX? (Too infrequent, The right amount, Too often, I don’t know)
- Why have you ridden without valid fare today?
- Customer Demographics
REPORT LOCATIONS (Staff will need to have transportation to be able work starting at any of these garages):
- Ruby Junction - 2222 NW Eleven Mile Ave, Gresham
- Center - 4012 SE 17th Ave, Portland
- Elmonica - 16250 SE Jenkins Rd, Beaverton
QUALIFICATIONS:
Must be punctual, professional and reliable.
Must be friendly, approachable and able to communicate effectively with strangers (Bus/Rail Passengers).
Must be a regular user of smart phones/tablets.
Must be able to stand on your feet on board a moving vehicle for up to 5 hours.
Must be able to provide valid ID to fulfil I-9 requirements.
MANDATORY PAID TRAINING: Tuesday, March 5, 2024 – 10:00AM-12:00PM (TriMet Administrative Offices)
SCHEDULE:
We will conduct surveys every day (Monday-Sunday) through approximately April 1, 2024. Shift times will alternate each day, but all shifts will be scheduled during one of the following 5-hour periods:
5:20 AM - 10:20 AM
10:20 AM - 3:20 PM
2:20 PM - 7:20 PM
7:20 PM - 12:20 AM
Staff must be flexible to work various shift times throughout the assignment. All staff must be available for at least 4 days per week for the next month. Those with the most open availability and shift flexibility will be considered first.
PAY: Pay is $25.00 per hour ($28.00 per hour for bilingual staff who are fluent in both English and Spanish). We pay weekly via direct deposit (W-2 position).
TO APPLY: Reply with your complete contact information (email address, working cell phone number) and your recent or relevant work experience. Please confirm that you can attend the mandatory paid training session, and describe in detail your availability for the next month. Those who include all requested information in their reply will be contacted for an interview.
You must be able to provide valid, government issued IDs to fulfil I-9 requirements. Please do not apply if you cannot furnish valid ID, as it will be required to onboard.
IMPORTANT NOTE: We are a staffing agency. Do not contact TriMet directly about this job. You must apply here or apply online at www.statteaminc.com.
Vacancy expired!