Compensation: $21.00 hr + commissionAs a Loyalty & Leasing Specialist, you'll help drive customer retention, renewals, and revenue growth through proactive customer outreach. You'll identify upgrade, leasing, and expansion opportunities, educate customers on solution benefits, and build lasting relationships that strengthen customer loyalty.What You'll DoEngage customers to support renewals, leasing, and retention initiativesIdentify upsell and cross-sell opportunities through outbound outreachConduct discovery conversations to understand customer needsPresent product, upgrade, and leasing solutions that deliver valueManage opportunities and maintain accurate CRM records in SalesforcePartner with Sales, Marketing, and Customer Support teams to ensure a seamless customer experienceTrack pipeline activity and contribute to renewal and revenue goals