Adecco is currently assisting a Company in their search to fill a Customer Service Advisor position This is a temporary opportunity. Apply now for instant consideration.Responsibilities for this Customer Service Advisor position include:Key Responsibilities:
Answer first level customer service inquiries via phone and/or e-mail.
Respond to sales inquiries and pass associated inquiries to the correct department
Effectively manage customer relationships via current communication methods ensuring we provide outstanding support and become a trusted source for information relating to orders
Investigate late/delayed orders to minimize customer complaints and exceed customer expectations
Review purchase order to Identify and verify correct customers' names, addresses, billing information, part numbers, order quantities, pricing and any other specification
Maintains record of purchase orders and specific customer requests
Contacts customer to verify order or shipping information
Provide material availability for sales orders as needed and manage backorders
Send order acknowledgments and enter information into customer portals as needed
Qualities:
Excellent organizational and time management skills
Detail oriented
Motivated, self-starter
Reliable
Team player
:Equal Opportunity Employer/Veterans/DisabledThe Company will consider for employment qualified applicants with arrest and conviction records.Pay Details: $16.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.