Help Desk Representative job vacancy

Vacancy expired!

Our client in King of Prussia, PA is looking for a help desk representative to join their team. This position will require you to be on site for 5 days per week.

Position Description:

Provide level 1 technical support for internal employees (requests via phone or ticketing system)
Assisting/resolving password resets, hardware replacements, printer issues, Windows issues, desk phone issues, requests for transfers and promotions
Assisting with on-boardingand off-boarding
Assist with shipping/receiving any technical equipment when in office (when needed)
Typically working on less than 50 tickets per day
Use of ServiceNow ticketing system
Filling in for receptionist when needed (answering incoming calls/redirecting callers, greeting visitors and managing visitor logs & ID badges, submit help tickets to building maintenance)

Required Skills:

1+ years help desk experience
Ability to prioritize and execute tasks
High School Diploma or GED

Knowledge of Windows 10

Bonus Skills:

Active Directory
ServiceNow
Exchange
Microsoft Teams
VMWare

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com.

We look forward to working with you.

Beacon Hill. Employing the Future

Vacancy expired!

ID	#40332691
State	Pennsylvania
City	Kingofprussia
Job type	Contract
Salary	USD TBD TBD
Source	Beacon Hill Technologies
Showed	2022-05-06
Date	2022-05-05
Deadline	2022-07-04
Category	Et cetera
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Job Details

Help Desk Representative

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