Help Desk Analyst II

Description We are offering a short term contract employment opportunity for a Help Desk Analyst II based in Philadelphia, Pennsylvania. This role operates within the industry, focusing on Android Development, Cisco Technologies, Citrix Technologies, Database, and EO/IR systems. As a Help Desk Analyst II, you will be a crucial member of our team, providing technical support, managing system configurations, and helping with hardware deployments. Responsibilities: Provide technical support for Android Development, using your expertise to troubleshoot and resolve issues effectively. Handle system configurations and deployments, ensuring our systems run smoothly and efficiently. Utilize Cisco and Citrix Technologies to manage and resolve any network related issues. Maintain and manage databases, ensuring data integrity and security. Work with EO/IR systems, providing support and managing any system issues. Utilize Active Directory to manage user accounts and access permissions. Provide support for Apple Devices, troubleshooting any issues and managing device configurations. Handle computer hardware issues, identifying problems and implementing solutions. Manage configuration management processes, ensuring systems are consistently configured and maintained. Oversee deployments, ensuring they are carried out efficiently and effectively. Requirements Proficient in Android Development Competency in Cisco Technologies Experience with Citrix Technologies Proficiency in managing and maintaining Databases Knowledge of EO/IR systems Skilled in Active Directory Familiarity with Apple Devices Expertise in Computer Hardware Experience in Configuration Management Proven track record in Deployments Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available including medical, vision, dental, life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company’s 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. The amount of Choice Time Off (CTO) received varies based on years of service and is pro-rated based on the hours worked per week. A new FTEP employee earns up to 13 days of CTO and up to 10 paid holidays per calendar year. Learn more at roberthalfbenefits.com/Resources.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .