Resident Coordinator

Our Resident Resolutions Coordinator is a very active and fast-paced/ high - volume job. You will be working directly with our current residents and assisting them with any requests or questions.You will work at our Park Towne Premier Apartments located in the art museum district in Philadelphia, PA! Check them out for yourself here: www.parktowneapthomes.com A bit more about what you’ll do…Assist residents with any needComplete move-in and move-out inspectionsRegister cars to park on-siteRegister pets for existing residentsEnter in service requests for residentsAnswer questions regarding service requestsResponds to and manages resident complaints and/or service issuesContact residents about policy violationsReceive incoming work orders and prioritize as needed.Keeping our vendors accountable. Work with residents in resolving initial problems before dispatching.Open work orders and provide as much information before dispatching.Dispatch necessary personnel and equipment for incidents.Maintain detailed and accurate records and daily logs of activities.Operate software for data entry and upkeep of records.Follow-up with residents to ensure work order was completed to their satisfaction.Other duties as assigned by supervisor.