Vacancy expired!
Job Description
We are seeking a dedicated and professional Customer Support Assistant to join our team in Pittsburgh, PA. In this role, you will be the first point of contact for our clients, assisting them with their inquiries and providing top-notch support. This position requires excellent communication skills, a proactive approach to problem-solving, and a commitment to delivering a superior customer experience.ResponsibilitiesRespond promptly and professionally to customer inquiries via phone and emailProvide product and service information to clientsAddress and resolve customer issues efficiently and with empathyMaintain accurate customer records and update information as neededCollaborate with other team members to ensure customer satisfactionAssist in tracking and reporting customer feedbackEnsure that customer concerns are escalated to the appropriate department when necessary 
Vacancy expired!