Luxury Property Manager

Job Description

• Develops a monthly marketing plan for the property in conjunction with Area Director. Establishes weekly leasing goals in order to achieve budgeted occupancy levels. Oversees outside marketing to major employers on a weekly basis. Maintains detailed knowledge of market and sub-market through networks established/maintained with significant competitors
• Recruits, hires, train, evaluate and appropriately discipline all on-site employees. Conducts timely employee reviews and ensures adequate/appropriate staffing
• Schedules, coordinates and supervises all staff/department activities. Approves and submits timesheets to payroll including overtime and vacation schedules
• Maintains and enhances relations with prospects, residents, staff, and vendors
• Prepares and implements a property-operating budget. Maintains and control property income in addition to expenses. Completes required reports including weekly, monthly, quarterly leasing, variance and capital reporting
• Performs monthly review and audit of financial prelims
• Oversees Accounts Receivable ensuring rents and all other applicable fees are billed and collected. Ensures that collection and demand notices are generated, delivered and/or posted as required by local laws. Initiates and oversees the eviction process working with the attorney if needed to ensure timeliness and desired results
• Endorses, posts, and makes bank deposits daily
• Negotiates develops and maintains all service and capital improvement contracts per company guidelines
• Oversees all service and capital contracts for timeliness and workmanship. Maintains required certificates of insurance
• Oversees/completes computerized accounting functions for accuracy and timeliness. Including SODA refunds and interest payments
• Performs regular property inspections for cleanliness, curb appeal, and to ensure the property is free of hazards
• Oversees the process of “turning over a unit” to make available for the next renter by conducting a pre-move-in inspection. Conducts move-out inspections and assesses charges if appropriate
• Develops and maintains preventative maintenance schedules
• Reviews/approves lease applications in accordance with Village Green leasing guidelines. Ensures that all leases are properly endorsed and accurate
• Adheres to established policies related to fair housing
• Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner.
• Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
• Performs leasing and Assistant Manager duties during times of unfilled positions, if necessary; maintain a closing ratio of 40% or better on all traffic shown. Maintains an overall property-closing ratio of 40% or better. See Leasing Agent and Assistant Property Manager job descriptions for specific information
• Plans organize, promotes and implements resident functions in conjunction with the staff
• Generates Accident/Incident Reports in the event of an accident with a resident, guest, outside vendor, or employee. These reports cover theft, vandalism, property damage, personal injury, etc.
• Performs general office duties: answers the telephone, writes service requests, follows-up on completed or pending service requests, files, monitors, and orders office supplies and printed material
• Administers petty cash
• Performs all reasonable duties assigned by Area Director or corporate staff
• Holds daily Go meetings and weekly staff meetings

Qualifications

REQUIREMENTS

• Bachelor’s Degree preferred
• Previous experience as a Property or Assistant Property Manager
• Good supervisory and problem-solving skills
• Ability to handle multiple tasks in an organized and efficient manner
• An excellent understanding of accounting practices and procedures
• Previous work experience with property management software and an understanding of Microsoft Word and Excel programs
• Developed salesmanship skills
• Must be team-oriented
• Ability to communicate effectively
• Must have real estate license or obtain within 120 days of employment if required by state law

Additional Information

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.

Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.