Job title: Content Producer
Location : Woonsocket, RI
Duration: 6 monthsIdeal candidate will have:Bachelor’s degree in English, Communications, or equivalent years of relevant working experience, 4 years of experience in writing, editing, and content creation.Experience in the customer service industry a definite plus. A track record of generating creative content ideas and meeting tight deadlines.Proficiency in using Microsoft Office products and other tools.Ability to work independently and collaboratively in a fast-paced environment.Strong communication skills, both written and verbal.Comfortable presenting to senior leaders and ability to learn from failure, engage in an iterative process Thrives in a fast-paced, client-centric environment that depends on strong collaborationResponsibilities:Play a crucial role in shaping our Colleague experience.Service and maintain the highest standards of content quality and knowledge management.Collaborate with subject matter experts and the other team members to produce knowledge management and content that engages and educates colleagues.Ensure that all content adheres to guidelines and maintains a consistent and professional tone while meeting assigned deadlines.