Porter

Provide a warm, engaging welcome to all Guests and visitors at the HotelMaintain a good relationship with all taxi driversEnsure the traffic of front entrance is in good order at all timesEnsure the front entrance is clean and tidy, paying special attention to all glass areas and the main doors as well as emptying ashtrays when requiredEnsure all happenings or accidents at the front entrance are reported to the Guest Service Manager in a timely mannerOrganize taxis for all in-house Guests and patronsEnsure all patrons or Guest’s cars are parked properly with careMake Guests aware of any dents/ scratches before issuing of valet ticketLiaise with valet staff for parking and collecting of carsEnsure a high awareness of security at all timesBe aware of all functions that are taking place in the hotel and to direct Guests to the correct destinationDisplay an attitude of friendliness, courtesy and sincerity to all guests (both internal and external), making them feel welcome and at easeMaintain amicable and co-operative working relations with other departments in the HotelComply with all Health and Safety legislation, using working practices that are safe and sensible to your colleagues and to yourselfBe aware of the departmental rota and to always be on time for dutyOther duties assigned.