Service Manager - Motorcycles of Charlotte

A day in the life of a Service Department Manager:Be a visible leader within the dealership and uphold the customer service standardsUse your experience to lead and manage the service department teamMaximize the skill levels of technicians and assign tasks to optimize productivity levels   Establish and communicate sales goals and service standards to your teamLead and motivate team members to provide high quality vehicle service to achieve goals and standardsProvide leadership and guidance to develop technician skills and abilitiesFollow up with customers to ensure satisfaction and grow the volume of service workWe are looking for an open-to-change, quality manager who loves European bikes, this person will have the opportunity to hire an advisor and build their own Team.Motorcycles of Charlotte has a reputation for setting a high standard of quality, customer satisfaction and brand loyalty. With your focus on leadership and service, you can be a part of that reputation!