Vacancy expired!
Our CompanyFounded over 100 years ago, OneMain is America’s premier personal finance company. Our company provides personal loans, insurance, and other related financial products to more than 2.4 million consumers in communities across the country through a network of over 1,600 branches with more than 10,000 employees. We are committed to responsible lending, regulatory compliance, and an active program of outreach to the Investment Community.Job DescriptionAs a OneMain Administration Specialist, you will be involved in decisions on controlling business risks, staff results, and the provision of quality service to customers and merchants. This position fields difficult calls from staff and determines a satisfactory resolution based on approved strategies. Fact-finding analytical activities are required. The successful candidate will be in contact with staff, co-workers, internal departments, customers, financial institutions, third parties and merchants.Responsibilities include one or more of the following:
Perform analysis and performance tracking of individual departmental results.
Maintain and generate daily, weekly and monthly statistical reports.
Develop and/or deliver training for department staff.
Maintain an understanding of departmental systems, personal computers, software applications and policies and procedures.
Assist in the identification and implementation of departmental improvements.
Perform quality audits and /or service observations.
Communicates with management on operational process improvement opportunities and/or trends.
Provide back-up support in absence of a supervisor.
Maintains Appropriate Position Documentation.
Required Skills and Qualifications:
High School / GED Diploma required but an Associate Degree is preferred
2 (Two) years of call center or administrative experience
Strong problem solving skills
Creative research skills
Strong verbal and written skills
Ability to maintain confidentiality and sensitive information
Proficient in basic MS office applications
COMPENSATION:
OneMain offers an excellent compensation package including a competitive base pay
Benefits include medical, dental, vision, life insurance, 401K, profit sharing, holiday and vacation time off
OneMain prides itself on internal growth opportunities through training and development as well as career growth opportunities through internal promotions. Take the first step toward a challenging and rewarding career at OneMain and apply today!OneMain is an equal opportunity employer and is proud to maintain a smoke and drug free workplace!Want to know more? Text OneMain to 97211#LI-DG1
Vacancy expired!