Vacancy expired!
The Default Servicing Specialist is responsible for monitoring and completing all activities related to the foreclosure action in accordance with statutory compliance, regulatory compliance, and company guidelines. This position is responsible for managing foreclosure timelines and workflow processes on files in which a foreclosure action has been initiated. These files should be managed in accordance with established work rules, goals & objectives to improve timeline and attorney performance. The candidate will be expected to establish/maintain a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction.
Working Relationships:
The Foreclosure Oversight Specialist must build strong working relationships with key internal business partners as well as outside counsel.
Key Tasks and Responsibilities:
Service mortgage accounts to ensure the foreclosure is processed in compliance with all state and federal laws, while maintaining compliance with Investor, Insurer, Agency, and Company guidelines.
Ensure all eligible delinquent loans are breached by the required milestone(s)
Manage foreclosure proceedings on assigned cases by advising and instructing various parties involved with the foreclosure process such as mortgagors, attorneys, investors, insurers, trustees, and appraisers
Monitor attorney performance by reviewing all proceedings, records, and timeframes in addition to working all system activities throughout the foreclosure process
Perform detailed analysis on all aspects of the assigned portfolio including performance, timelines, overall characteristics, and status to ensure compliance of the foreclosure action
Diligently follow up on all outstanding requests and telephone calls from internal and external partners
Provide management detailed loss analysis, investor scenarios, and recommendations for resolution
Manages reports geared to drive workflow
Manages exception reporting used as key controls for minimizing risk
Follow departmental and business policies with strict adherence
Prioritize allocated work to ensure timely and accurate resolution to both external and internal partners
Perform related duties as assigned by manager
Minimum Requirements:
Minimum 2+ Years Mortgage Servicing Experience Preferred
Minimum 2+Years Foreclosure Experience Preferred
Bachelor's Degree Preferred
GSE and Government Experience Preferred
LPS Desktop Solution Experience Preferred
Knowledge of basic computer software programs to include Windows, Microsoft Word and Excel, Internet and Microsoft Outlook.
Requires an extreme attention to detail and ability to adhere to strict guidelines and procedures.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Excellent oral communication skills, including ability to effectively coach, motivate, and lead staff.
Vacancy expired!