Elite Coastal Landscape is expanding its services to include a new division focused on lawn maintenance. We're looking for an experienced Landscape Operations Manager to help lead this exciting new initiative! With a reputation for excellence in landscape design and maintenance, we are now offering a comprehensive suite of lawn care services. This is a fantastic opportunity to help build and grow a new division with significant potential for success.
If you are a hands-on leader with a passion for landscaping, operational expertise, and the ability to drive business growth, we want to hear from you!
Position Summary:
The Landscape Operations Manager will oversee the daily operations of our new lawn maintenance division. This role requires strong leadership, operational management, and an in-depth understanding of lawn care services. You will manage a team of landscape professionals, ensure the quality and efficiency of all services, and drive higher sales through effective customer relationships and business strategies.
Key Responsibilities:
Team Leadership & Development: Hire, supervise, and lead a team of landscape professionals, ensuring that they are well-trained, motivated, and performing at their best.
Lawn Care Operations: Oversee all operational aspects of the lawn care division, ensuring services are delivered efficiently and meet the highest standards.
Sales & Business Growth: Drive higher sales volume by identifying opportunities for upselling services and building lasting client relationships. Develop strategies to expand the division's customer base.
Client Relationship Management: Serve as the primary point of contact for clients, addressing their needs, resolving issues, and ensuring overall satisfaction with our services.
Plan Interpretation & Scope Development: Review and interpret landscape plans and maps, translating them into actionable steps for your team. Ensure all work is completed in accordance with the established scope of services.
Project Coordination: Manage scheduling, resource allocation, and project execution to ensure maximum efficiency and minimal disruption.
Budget & Cost Control: Develop and manage budgets for the lawn care division. Monitor expenses and ensure services are delivered within budget, while maintaining profitability.
Safety & Compliance: Enforce safety standards and industry regulations to ensure the team operates in a safe, efficient environment.
Reporting & Communication: Provide regular reports on performance, budget status, and client feedback to senior management.
Qualifications:
Experience: 5+ years of experience in landscaping or lawn care, with at least 2 years in a leadership or operations management role.
Valid Driver's License & Insurance: A valid driver's license and proof of insurance are required, along with reliable transportation.
Certifications ( Not required but highly desirable)
Pesticide Applicator License (Commercial or Residential) is preferred.
Irrigation certification (such as IA certification) is a plus.
Landscape Industry Certified Manager (CLM) or other relevant certifications are a plus.
Technical Skills: Ability to read and interpret landscape plans, maps, and site specifications.
Sales: Work alongside the sales manager to increase sales through customer relationships, service expansion, and upselling.
Leadership & Communication: Strong leadership, team management, and communication skills.
Organizational Skills: Highly organized with the ability to manage resources, schedules, and operations efficiently.
Tech-Savvy: Proficiency with landscape management software
What We Offer:
Competitive salary based on experience
Health benefits
Paid holidays
Opportunities for professional development and training
A positive, team-oriented work environment
Company vehicle while at work
Room for career growth as the division expands