Hotel Doorperson

As the Hotel Driveway Host, you'll be at the heart of our guest experience, welcoming visitors as they arrive, assisting with luggage and valet services, and ensuring every arrival and departure runs smoothly. No two days are the same, you'll be constantly interacting with guests, providing directions and recommendations, coordinating vehicle movements, and working closely with the Front Office team to create memorable experiences.Welcome guests on arrival and assist with luggage, directions, and special requests.Coordinate vehicle arrivals and departures, keeping the hotel driveway running smoothly and safely.Deliver personalised service by anticipating guest needs and responding promptly to requests.Support the Bell Captain with luggage handling, guest assistance, and the smooth coordination of arrivals and departures.Maintain a polished and welcoming entrance area that reflects our premium guest experience.Work closely with Front Office and Concierge teams to ensure seamless arrivals and departures.Thrive in a fast-paced environment, balancing multiple priorities while staying calm, professional, and guest-focused.Contribute to a positive team culture and help create exceptional experiences for every guest.